Terms of Service

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us promptly of any unauthorized use.

You agree to use the Service in accordance with our Acceptable Use Policy. We may suspend or terminate accounts that violate it.

You retain all rights to the data you upload, including site geometries, observations, monitoring records, and field notes. We act as a data processor on your behalf — see our Data Processing Addendum.

Paid plans are billed in advance on a recurring basis. You may cancel at any time; cancellation takes effect at the end of the current billing period. Refunds are issued at our discretion for service failures.

We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance and emergencies may cause downtime. Critical incidents are reported through our status channel.

The Service, including its design, code, and brand, is the property of the CROS family. You may not copy, resell, or reverse-engineer the Service without written permission.

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our liability is limited to the fees you paid in the 12 months preceding the claim.

You may delete your account at any time. We may suspend or terminate accounts for material breach of these Terms or applicable law. Upon termination, you may export your data for 30 days.

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 30 days before they take effect.

These Terms are governed by the laws of the United States. Disputes will be resolved in the courts of competent jurisdiction in our principal place of business.